Learn more about transition from Cardinal to Partners

Published 9:09 am Thursday, September 9, 2021

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Partners Health Management will hold a series of virtual events in September and October for residents of Forsyth and Davie counties impacted by the Nov. 1 transition of intellectual/developmental disability, mental health and substance use disorder service management.

The “Welcome to Partners” series is designed to cover the most frequently asked questions about the transition from Cardinal Innovations Healthcare and introduce Partners and its employees to the community. Sessions are available in English and Spanish.

To register for an event, visit www.partnersbhm.org/county-realignment and select the “Member Events” or “Próximos Eventos” tab to register for the sessions of your choice.

• Member and Community Listening Session, Sept. 14, 6-7:30 p.m. (English); Sept. 16, noon-1:30 p.m. (Spanish). Participants can share thoughts about what is needed to support individuals living with an intellectual/development disability, mental health diagnosis or substance use disorder.

• Member and Community Open House, Sept. 21, 6-7:30 p.m. (English); Sept. 23, 6-7:30 p.m. (Spanish). Learn about departments, employees and the mission of Improving Lives and Strengthening Communities. A question-and-answer session will be held.

• Intellectual/Developmental Disabilities Services Overview (English), Sept. 30, noon-1:30 p.m.; Sept. 30, 6-7:30 p.m. (Spanish). Learn more about the services Partners offers in its health plan for members living with an intellectual and/or developmental disability and get answers to questions about county realignment.

• Registry of Unmet Needs (English), Oct. 5, noon-1:30 p.m. (English); Oct. 7, noon-1:30 p.m. (Spanish). The Registry of Unmet Needs is a waiting list for a spot (also known as a slot) on the NC Innovations Waiver. Information will be shared for those on the registry who are transitioning to Partners, as well as information on how a person can be added.

• Mental Health/Substance Use Disorder Services Overview, Oct. 12, 6-7:30 p.m. (English).

Partners will share information about the mental health and substance use disorder services available in health plans and answer questions about county realignment.

The events are available for on-demand viewing at www.partnersbhm.org/county-realignment.

Residents who would like to learn more or have questions about the transition may call 1-833-589-2184 or email CountyQuestions@partnersbhm.org.