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To the editor:

On behalf of the Bermuda Run Garden Club, we sincerely apologize to our customers who received either very slow service or no service at our shredding event on Saturday, April 16.

Although they were fully aware of the large numbers of customers who consistently attend our semi-annual shredding events, the company with whom we contracted failed to provide a reliable truck to shred documents on that day.As a result, many of our customers suffered unacceptable wait times or had to be turned away completely when the shredder became inoperable.

We are terribly sorry that so many of our valuable, loyal customers were inconvenienced and disappointed as a result and that we were not able to provide the consistently efficient, flawless service that our customers have been accustomed to receiving since 2014.

Thank you to all of those who came to support us on April 16, and thank you to so many for their patience and understanding. Unfortunately, this hiccup was completely out of our control.

Our next shredding event is tentatively scheduled for Oct. 15, providing we can locate a reliable shredding company. Please check with local papers and media sources for updated information.

Sue Whittaker, Bermuda Run

Publicity Chair, Bermuda Run Garden Club